Sub-Zero Ice Maker Repair
From a refreshing drink on a hot day to entertaining guests, a functional ice maker is a daily luxury you rely on. When your Sub-Zero ice machine stops working, leaks, or jams, it can be a major inconvenience. Our Santa Clara technicians are ready to provide a fast and lasting solution for any ice maker not working, restoring your supply of fresh, clean ice.
Common Ice Maker Problems We Solve Daily
Not Producing Ice
The unit runs, but no ice is made. This could be a water supply issue or a failed harvest cycle.
Leaking Water
Puddles forming under the unit often point to a cracked water line, faulty inlet valve, or clogged drain.
Ice is Small or Misshapen
Hollow, small, or malformed cubes usually indicate low water pressure or a clogged filter.
Making Loud Noises
Grinding or loud clicking during operation can mean the ejector motor gears are stripped or something is jammed.
Ice Dispenser is Stuck
The ice maker's control arm is stuck in the off position or the entire ejector mechanism is jammed.
Unit Won't Turn On
A complete lack of power could be a simple tripped breaker, but may also indicate a faulty control board.
Our Precise Repair Steps for Your Ice Maker
We follow a methodical, step-by-step process to accurately diagnose and repair your ice maker, ensuring we get it right the first time. Our experienced specialists have resolved every imaginable ice maker issue.
Inspect Water Supply System
The first step is always the water source. We meticulously check for clogs, kinks, or low pressure in the water supply line and test the electronic water inlet valve for proper function. This is a common fix for an ice maker not working.
Test the Harvest Cycle
We manually initiate the ice-making cycle to test the ejector motor, thermostat, and heating element that releases the cubes. This pinpoints exactly where the process is failing, whether it's a mechanical or electrical issue.
Calibrate Mold Thermostat
An incorrect temperature in the ice mold can prevent water from freezing or cubes from ejecting. We use precise tools to test and calibrate this thermostat for optimal ice production and cycle time.
Clean and Sanitize Key Components
For taste and hygiene, we can clean mineral deposits from the mold and other internal components, ensuring your ice is fresh, clean, and free of odors. This also prevents jams caused by buildup.
Experts in Built-in & Undercounter Models
Sub-Zero's integrated and undercounter ice makers (like the UC-15I) are sophisticated appliances that require specialized knowledge. Our technicians are highly skilled in servicing these compact and complex units. We have the tools and expertise to repair undercounter ice unit models without disrupting your cabinetry or kitchen design, addressing everything from a Sub-Zero ice machine leak to complete production failure.
Essential Maintenance Tips:
- Replace the Water Filter: For optimal performance and taste, replace the filter every six months. This is crucial in areas with hard water, as it prevents mineral buildup that can clog lines and damage components.
- Regularly Clean the Bin: Empty the ice bin and wash it with warm, soapy water every 2-3 months to prevent bacteria growth and ensure your ice tastes fresh. This also prevents old ice from clumping and causing jams.
- Check for Kinks: Ensure the water supply line behind the appliance isn't kinked or pinched, which can restrict water flow and stop ice production.
- Do a Full Reset: If your ice maker stops working unexpectedly, try turning it off for a few hours (or unplugging the fridge) and then turning it back on. This can sometimes reset the control board and resolve minor electronic glitches.
Need Ice? Call Us Now for a Quick Fix.
Don't let a broken ice maker inconvenience you, especially when you're entertaining. Call our experts for a quick diagnosis and reliable repair, any time, any day.
Get Help: (650) 800 5431